Omnichannel Support
WhatsApp + Webchat unified in a single panel with tickets, queues and agent assignment.
Rich MessagesReusable templatesQuick replies
The Chats Me
Everything your team needs to serve, convert and scale
Omnichannel customer service platform that unifies WhatsApp, Webchat and AI to convert visitors into customers and scale support without growing the team.
18+ Features
8 AI capabilities
3 Flexible plans
One platform, all the tools
From first contact to retention — fully integrated.
Integrated AI
8 AI capabilities working together to automate, qualify and scale your support.
Sentiment analysisLead qualificationAuto-responderConversation summaries
Knowledge Base
Semantic and vector search. Enter your URL and the system imports all content.
Auto scrapingSemantic searchPublic portal
Automation
Visual drag-and-drop builder. Triggers, conditions and actions.
Advanced triggersAI actionsWebhooks
IA
8 AI capabilities working for you
Real intelligence at every step of support.
01
Sentiment analysis
Detects sentiment, intent and urgency automatically.
02
Response suggestions
Contextual recommendations for agents.
03
Lead qualification
Automatic scoring without human intervention.
04
AI auto-responder
Responds before the agent takes over.
05
Conversation summaries
Smart summaries when closing tickets.
06
Risk score
Churn and dissatisfaction prediction.
07
Contact collection
Extracts data from messages automatically.
08
Tag suggestions
Automatic categorization with confidence.
Why choose TheChats.me?
Differentials no other platform offers together.
AI from onboarding
Register and the KB is created automatically.
Automatic scraping
Paste URL and the system imports everything.
Auto qualification
Lead scoring 0-100 without humans.
API-first
Complete REST API for integration.
Compare plans
Start free. Scale when you need.
| Free | Plus | Pro Most popular | |
|---|---|---|---|
| Agents | Limited | Expanded | Unlimited |
| AI | — | Limited | Unlimited |
| Workflows | — | 3 | Unlimited |
| API | — | 100 req/s | 1000 req/s |
| SLA | — | 1 rule | Unlimited |
| Start free | Get started | Talk to sales |